Work with us
At Nub8 we are proud of the team we are building.
With us you will have the exciting opportunity to work in the Cloud technology field, with the flexibility of remote work and a focus on your professional growth. We are passionate about training our talented team because we believe in continuous learning, so we offer training opportunities to help you reach your full potential.
We are passionate about fostering a horizontal company culture in which we value and recognize the importance of each of our people. We recognize that all roles within our organization are equally valuable and play a vital role in achieving our goals. Here, you will find a collaborative environment where we listen to your ideas and value your work, regardless of hierarchical level. Join us and be part of a passionate team driving innovation in the cloud world!
Data Analyst
Vacancy: Data Analyst
Job Description: A data analyst is responsible for organizing data related to sales numbers, market research, logistics, linguistics, or other behaviors. They utilize technical expertise to ensure data is accurate and high-quality. Data is then analyzed, designed, and presented in a way that assists individuals, businesses, and organizations make better decisions.
[email protected]
Qualifications:
- Completed educational background associated with Engineering, Math, Statistics, Computer Sciences.
- 1 year of experience at maximum in similar roles
- Advanced Excel is a must, Tableau and Python knowledge is a plus
- Conversational English written and spoken is a must, minimum level B2
- Have participated actively on an analytic’s project is a must, have led an analytic’s project is a plus
Preferred qualifications:
- Analytical thinking
- Attention to details
- Team player attitude
- Time management and autonomous work is a must
- Problem-solving
- Curiosity
- Communication and storytelling skills
- Creativity and Innovation
Responsibilities:
- Support the tool development to improve performance and visuals
- Contribute to the continuous improvement of existent analytics products
- Compass Estimator issues & feedback management
- Properly update operation´s tracker under the requested requirements and correct frecuency.
Customer Success Specialist
Vacancy: Customer Success Specialist
Job Description:
We are looking for a customer success Specialist who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase the business’ revenue potentials and minimize churn rates.
A Customer Success Specialist’s responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself.
Ultimately, you will work directly with clients to help solve their problems and ensure their satisfaction while they are an active account with us. You will also work closely with other employees to ensure customer questions and concerns are addressed in a timely manner.
[email protected]
Qualifications:
- Bachelor’s degree or being studying in business or related field of study.
- 1-3 years of experience in a related field in Bilingual Call Centers, ServiceDesk, Outsourcing
- Exceptional verbal, written, and presentation skills.
- Ability to work effectively both independently and as part of a team.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Strong business awareness and understanding of key market drivers within IT/networking industry and relevant country of support.
- Experience in sales or providing Technical support for users in North America and along the World in English.
- Ability to work on tight deadlines.
- English Level C1
Preferred qualifications:
- Strong business awareness and understanding of key market drivers within IT/networking industry and relevant country of support.
- Experience in sales or providing Technical support for users in North America and along the World in English.
Responsibilities:
- Develop and manage client portfolios.
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
Project Coordinator-Service Delivery
Vacancy: Project Coordinator-Service Delivery
Job Description: A Project Coordinator, or Special Projects Coordinator, supports the Project Manager in gathering equipment, resources and information to implement upcoming projects. Their main duties include maintaining budgets and work schedules, organizing and participating in shareholder meetings and ensuring all deadlines for certain projects are met.
[email protected]
Qualifications:
- Bachelor’s degree in business or related field of study.
- 1-3 years of experience in a related field.
- Exceptional verbal, written, and presentation skills.
- Ability to work effectively both independently and as part of a team.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Knowledge of file management, transcription, and other administrative procedures.
- Ability to work on tight deadlines.
Preferred qualifications:
- English Level B2+
- Knowledge in Scrum Methodology
Responsibilities:
- Maintaining and monitoring project plans, project schedules, work hours, budgets.
- Organizing, attending, and participating meetings.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Ensuring project deadlines are met.
- Determining project changes.
- Providing administrative support as needed.
- Undertaking project tasks as required.
- Ensuring projects adhere to frameworks and all documentation is maintained. appropriately for each project.
- Facilitate meetings where appropriate and distribute minutes to all project team members.
- Create a project management calendar for fulfilling each goal and objective.
DevOps Engineer
Vacancy: DevOps Engineer
Job Description: We’re looking for a DevOps engineer who can be responsible for deploying product updates, identifying production issues, and implementing integrations that meet our customers’ needs. The ideal candidate will have a solid background in software engineering and be familiar with several programming languages and will work with developers and engineers to ensure that software development follows established processes and that it works as intended. The DevOps engineer will also help plan projects and be involved in project management decisions. An Engineer with demonstrable hands-on and development experience in cloud-based infrastructure and applications.
[email protected]
Role:
- Building and implementing new development tools, software, and infrastructure
- Testing and examining code written by others and analyzing results
- Identifying technical problems and developing software updates and fixes
- Working with software developers and software engineers to ensure that development follows established processes and works as intended
- Planning projects and being involved in project management decisions
Qualifications:
- Experience as a DevOps engineer or in a similar software engineering role. 3 +years of experience
- BS in Computer Science or related discipline, or equivalent practical experience
- Proficiency with Git and GitHub workflows
- Good knowledge of Javascript/Typescript, Bash
- Experience with Linux systems administration
- Working knowledge of databases (both SQL and NoSQL)
- Cloud Engineering (cloud computing) experience with AWS
- Experience with data storage patterns and practices, namely relational and/or non-relational (NoSQL) platforms.
- Experience with Agile processes, testing, and code review
- Good communication skills.
- Problem-solving attitude
- Collaborative team spirit
Preferred qualifications:
- Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field
- Experience in developing/engineering applications for global companies
- Experience with Linux systems administration
- English level of B2 or higher in the reading and writing test.
- IaC framework/tools (CloudFormation, CDK, , etc)
- Experience / knowledge creating pipelines CI/CD
Responsibilities:
- Works closely with Development and QA teams to ensure the technology and processes will be functional and meet performance targets.
- Understands and maps user and business requirements to an appropriate technical solution.
- Maintains concise and clear documentation on the projects as dictated by the project and the team’s guidelines and best practices.
- Build tools to reduce occurrence of errors and improve customer experience
- Develop software to integrate with internal back-end systems
- Perform root cause analysis of production errors and resolve technical issues
- Develop scripts to automate visualization
- Design procedures for system troubleshooting and maintenance
- Designs and implements system architectures for applications to meet business requirements, deploys and maintains the infrastructure that supports these architectures.
Thank you for your interest in being part of the Nub8 team!
We currently have no vacancies available. However, we value your talent and we are always looking for passionate and committed people for future calls.
If you want to be part of our team in the future, we invite you to send us your resume through this email: [email protected].
We’ll be sure to review your resume and consider it when new job opportunities arise.
Thank you for your interest and we wish you much success in your professional future!