Chatbots empower you to unlock a range of benefits, including better-quality customer satisfaction, increased reach, and more profitable service delivery. Combine them with artificial intelligence and analytics, and they become a driving force of customer and employee engagement. Lex, as a fully managed Amazon service, would also scale spontaneously as the bots’ practice increased, meaning […]
Chatbots with Azure Bot Service
Azure Bot Service The Microsoft Bot Framework, together with Azure Bot Service, allows Chatbots consultant to create a bot and dynamically adjust the channels (that is, the messaging platforms) with which it integrates. The Azure Bot Service will let enterprises analyze, build, connect, deploy, and manage bots that interact naturally with users through an app, […]
Common challenges in Chatbots
A chatbot (also known as a conversational bot, chatterbot, interactive agent, conversational interface, Conversational AI, talkbot) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods. By 2020, it is predicted that 85% of consumer interactions will be held without a human agent (Chatbots Life, 2019). 21. 80% […]
Important use cases of Chatbots
Chatbot is an Artificial Intelligence powered virtual assistant that is trained with large amounts of data to produce a response as an expert. The global Chatbot industry is expected to reach USD 1.25 billion by 2025, growing at a CAGR of 24.3%, according to a new report by Grand View Research, Inc. The Chatbot industry […]