CASE STUDY LARGE-SCALE LEGAL DOCUMENT PROCESSING WITH GENERATIVE AI Introduction The customer managed tens of thousands of handwritten, scanned, and unstructured legal documents that required manual classification and validation. Processing was slow, error-prone, and impossible to scale as demand grew. The objective was to implement a scalable Generative-AI IDP solution to automate the extraction, classification, […]
Case Study Generative AI Assistant for Car Rental Support
CASE STUDY GENERATIVE AI ASSISTANT FOR CAR RENTAL SUPPORT Introduction The customer currently has an in-house developed chatbot managing customer inquiries on two of their websites. This chatbot handles approximately 120 different intents, they have a team of four analysts who manually evaluate the chatbot’s performance and are responsible for its optimization. Our objective is […]